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Advertised free onion bhajis when order over £15 and normally provided but not this time even though notes added on order when placed.

good food, enjoyed the meal

Good service

I have just had the worst biryani I have ever ordered, no taste what so ever it was like eating a plate of mush I say mush because only three pieces of chicken, I’ve had spicier korma, so bad it’s gone in the bin. First time used this place won’t be using again

very very average food. small portions, bombay potato wasnt edible. an expensive waste of money, usually food is much better. we won't be back.

Missing part of order and not able to get through on the phone!

Worst Indian I have ever had, bland and watery. Disappointing.

  Reply : I am really sorry to hear that your food was bland and watery. We take your feedback very seriously and work on that. We will make sure next time it doesn’t happen again. Please contact the restaurant for a resolution. Thank you for your feedback.

Delivered at 19:15 and still waiting at 21:15. Phoned Vicceroy at 20:25 and told it would be 15 minutes. Extremely disappointing and made worse by lies by the restaurant themselves.

  Reply : Hi Robert, I do apologize that you have given the wrong information about your order. As we were very busy on that day and your order has fallen behind. I can assure you that won’t happen again. I hope you enjoyed your meal and continue to order with us. A voucher has been sent to you just to say thank you.

Very slow , 20 late on collection ., restaurant was not even busy

  Reply : Hi Hannah, We are extremely sorry about the delaying in your order. Even though Restaurant was not that busy we were busy on takeaway side. However we will take that on board and work on that. And I hope you will continue with us.

The order was placed two hours before the required delivery but was not delivered at the required time. I phoned 30 minutes after the planned delivery and it was obvious the staff had no idea whether the order had been dealt with and was out for delivery but promised to check and call back. I had a call back 15 minutes later to say they had technical issues and didn’t have the order. Eventually received the order an hour late with a complimentary bottle of wine. The food was good but spoilt by the delay.

  Reply : Hi Colin, sorry to hear that your meal was spoilt by the delay. We did have some technical issue but we promise to deliver your food on time next time . Please give us the opportunity to serve you better. Thank you

Absolutely loved our last order. On time. Fresh tasty and hot. Thank you.

  Reply : Thank you David. It’s good to hear that you enjoyed your meal.Hope you will use us continue.

Food was 20 mins late and cold thanks!

  Reply : Hi Ken, sorry about being delaying your food and cold. We will take that on board and try our best to serve you better in next time. We will offer you a free complementary onion bhai and Bombay potatoes for the disappointing meal. Thank you for your feed back.

Today(25/08/2019) i ordered for a stuffed porotha,Egg fried rice,Nan and chicken Vindaloo.I got it delivered with in 30 minutes and i got a "STAPLER PIN" from the stuffed Porotha while eating.Terrible Experience....

  Reply : Hi Srekanth, I’m sorry to hear that you had stapler pin in the food. I know you are one of our regular. We will feed that back to our kitchen team and we will make sure together that does not happen again. Please take that as an oversight and give us the opportunity to serve you better. Thank you.

The first order was cold and missing an item. Fair enough I rang and complained, another order was sent. However, the mixed grill was very disappointing. The chicken was dry. The lamb, was not recognisable as lamb. It felt to me that it was leftovers microwaved. I have had lots of takeaway curries. This was by far and a way, the worst .

  Reply : I am sorry to hear that you had a disappointing takeaway from us. My colleague will contact you shortly to discuss the resolution .

They are always amazing, great food great customer service my favourite restaurant and I love that they deliver

  Reply : Thank you very much for your feedback.

Really good and reliable, thanks Viceroy!

Food is good but I didn't get my garlic and cheese nan and my other set of onion bhajis which I paid for brooksyazmin@yahoo.com

Had to register using landline tel number not mobile as mobile not reliable here. Had to add a 0 on the end of the number as your system does not recognise 5 digit telephone numbers! Meal was excellent as usual!

Highly recommended!

Very good.

Great service,great food

Excellent Food

Super service Beautiful food as always. Lovely friendly delivery chap

set meal for 2 - value for money, gorgeous, fabulous treat. Advised online delivery would be an hour, food delivered within 30 minutes - brilliant

Excellent Service, Quick and Friendly. Food top quality as well.